If you’ve been dashing for a while, you’ve probably noticed a new rating showing up in your account this year: On Time Rate. It replaced the old On Time/Early Rate and it’s been causing a lot of headaches for dashers. Let me explain how it works and why so many of us feel like it’s…
If you’re new to DoorDash, you’ve probably noticed a rating called Completion Rate in your app. This rating is one of the factors that determines your status (Silver, Gold, or Platinum). Simply put, it measures how often you finish an order that you accepted. Once you deliver the food successfully, that’s counted as a completed…
If you’ve been dashing for a while, you’ve probably noticed something called Acceptance Rate in your ratings. This is one of the metrics that determines your status level, like Silver, Gold, or Platinum. In simple terms, it measures how often you accept or decline the offers that Doordash sends you. When I was just starting…