I’ve been dashing for more than five years now, and I’ve seen just about every change Doordash has thrown our way. One thing that often trips up new dashers is Earn By Time. If you’re just starting out, you might be confused about how it works, so let me break it down for you in…
If you’ve been dashing for a while, you’ve probably noticed a new rating showing up in your account this year: On Time Rate. It replaced the old On Time/Early Rate and it’s been causing a lot of headaches for dashers. Let me explain how it works and why so many of us feel like it’s…
If you’re new to DoorDash, you’ve probably noticed the new PIN system. For some orders, customers are required to give you a 4-digit PIN, and you need to enter it in the app to officially complete the delivery. On paper, it sounds simple. But here’s the reality, sometimes the customer flat out refuses to give…
If you’re new to DoorDash, you’ve probably noticed a rating called Completion Rate in your app. This rating is one of the factors that determines your status (Silver, Gold, or Platinum). Simply put, it measures how often you finish an order that you accepted. Once you deliver the food successfully, that’s counted as a completed…
If you’ve been dashing for a while, you’ve probably noticed something called Acceptance Rate in your ratings. This is one of the metrics that determines your status level, like Silver, Gold, or Platinum. In simple terms, it measures how often you accept or decline the offers that Doordash sends you. When I was just starting…
If you’ve been dashing for a while, you’ll know that sometimes things don’t go exactly as planned. Maybe the restaurant takes forever to prepare the food. Maybe traffic turns into a nightmare. Or maybe you drop off an order and the customer claims they never got it. When situations like these happen, you might end…
If you’re new to Doordash, sooner or later you might run into a Cash on Delivery (COD) order. These are the kinds of orders where the customer pays you directly in cash when you hand over the food. Sounds simple, right? But what happens if the customer refuses to pay? Believe me, as someone who’s…